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Privacy Notice

Privacy Notice

We know that privacy is important to you. Your privacy is important to us too. This Notice explains how https://meetkara.com/ and its affiliates (“Kara”, “we”, “our”) collect information from or about you (“you” or “your”) when you visit the websites or any applications, social media networks, interactive features, and other services that link to this Notice (the “Platforms”), and how we use, maintain, protect and disclose that information. 

Kara may collect information about you including non-personally identifiable information and/or “Personal Information,” which is information that may identify, relate to, describe, or be capable of being associated with or reasonably linked, directly or indirectly, with a particular identified or identifiable person or household. 

Personal Information we might collect includes data such as the following:

Name, Address, Email, Phone Number, Mortgage, Health Status. 

Kara observes, complies, and respects all private personal information such as HIPAA, Insurance Documents, Estate Plans, and any information considered off-limits, protected by United States Laws, protected in the State of California, or considered ethically and legally as private. 

We may use your Personal Information:

  • to fulfill the purposes for which the information was provided (e.g., to provide a service or perform on a contract); to identify you in order to respond to requests, provide services or products, personalize information we provide to you, or otherwise as described below;
  • to communicate with you about your account or our relationship, such as making announcements about the Platforms or our privacy policies and terms;
  • to send push notifications and other information through our Platforms;
  • to design, improve and administer our Platforms;
  • to improve our products and services;
  • to recruit and evaluate job applicants and candidates for employment and to conduct background checks;
  • to engage in the ordinary course of employment (e.g., facilitate onboarding processes, manage compensation, provide benefits, review performance, etc.) and for other internal human resources purposes;
  • to audit and measure user interaction with our Platforms, so we can improve the relevancy or effectiveness of our content and messaging;
  • to develop and carry out marketing, advertising and analytics;
  • to provide texts or emails containing information about our products or services, or events or news, that may be of interest to recipients, as permitted by law;
  • to deliver content and products or services relevant to your interests, including targeted ads on third party sites;
  • to detect security incidents or monitor for fraudulent or illegal activity;
  • to enable security measures (such as, to protect our Platforms, customers, employees and business partners);
  • debugging to identify and repair errors;
  • to protect our rights and to protect your safety or the safety of others;
  • to investigate fraud or respond to government inquiries;
  • to complete corporate transactions (from time to time, we sell, buy, merge or otherwise reorganize our businesses, and these corporate restructurings may involve disclosure of Personal Information to prospective or actual purchasers, or the receipt of it from sellers);
  • to comply with laws, regulations or other legal process; or
  • otherwise use your Personal Information with your consent.

We may also use your Personal Information to:

  • provide you with the services and products you request or that have been ordered and/or requested by your healthcare provider;
  • process or collect payments for our services; or
  • respond to your questions and otherwise provide support you request.

We may use Precise Location Data from your device in accordance with the device’s consent process on some of our Platforms to help us improve your user experience and provide information that is relevant to you, such as nearby service locations.

Kara retains your Personal Information only for as long as is necessary for our legitimate business purposes. We will retain and use your Personal Information to the extent necessary to comply with our legal, accounting, or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Additionally, we may continue to store your Personal Information contained in our standard back-ups. This applies to all categories of Personal Information in use by us. 

We do not sell Personal Information. We may disclose the following categories of Personal Information to the categories of third parties listed below for the purpose of targeted or cross-context advertising (under California law, this is called “Sharing”):

Our websites, like almost all other websites, use cookies and other technologies to make the website work as you expect and to collect and share information. 

Kara has adopted physical, technical and administrative measures that are designed to prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of Personal Information. We cannot, however, ensure or warrant the security of information. No security measures are infallible.

If you are using a Kara Platform for which you registered and chose a password, you should not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the Kara Platform and close your browser window when you have finished your work.

Please note that unencrypted email is not a secure method of transmission, as information in such emails may be accessed and viewed by others while in transit to us. For this reason, we prefer that you not communicate confidential or sensitive information to us via regular unencrypted email. We will, however, honor client requests for communications through unencrypted email.

We want to clarify that we are not a lender ourselves; instead, we serve as a facilitator connecting individuals with reputable third-party lenders. Our role is to provide access to various financing options that suit your needs. It’s essential to thoroughly review the terms and conditions of any financial agreement before proceeding. Our commitment to transparency ensures that you can make informed decisions regarding your financial transactions. We prioritize your financial well-being and are here to support you every step of the way.

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We recognized the importance of modernizing senior services, prioritizing immediacy, flexibility, relief, and professionalism. Our relatable concierge support caters to seniors and family members, embracing diversity and inclusivity as fundamental values.


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